First-Line Support That Never Sleeps.

The Multi-Lingual WhatsApp AI Bot that instantly resolves 40% of all hardware error codes—turning customer anxiety into self-service success.

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Trusted by forward-thinking hardware brands globally.

The Hidden Service Cost Crisis

Cryptic error codes like "E4" or "F1" are costing you millions in unnecessary dispatches and lost customers.

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Sky-High Dispatch Costs

Up to 40% of all service calls result in a "No Fault Found" diagnosis. You are paying for truck rolls just to reset a breaker or clean a filter.

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The CX Destroyer

For a user, an error code signals "broken machine." Immediate panic leads to angry calls. Long hold times destroy long-term loyalty.

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Operational Inefficiency

Your skilled technicians are wasted on trivial Level 1 fixes, preventing them from focusing on high-value, revenue-generating repairs.

Your "Virtual Technician" on WhatsApp

Xallio transforms your static Error Code database into an interactive, visual troubleshooting assistant.

1. Snap

User opens WhatsApp and sends a photo of the flashing error code.

2. Analyze

Our Inhouse Vision LLM identifies the device model and interprets the error.

3. Solve

The bot delivers a precise video/text fix in the user's local language.

Why It Works Better Than Humans

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Visual Intelligence: Laypeople can't describe technical faults. Our bot "sees" that the filter is clogged from a photo.
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Rich Media Guides: Text manuals are confusing. We send 5-second looping GIFs showing exactly which valve to turn.
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Native Multilingual: Whether it's Hindi, Tagalog, German, or Arabic, support is delivered with cultural nuance.
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Intelligent Triage: We distinguish between user-serviceable errors (Clean Filter) and critical failures (Gas Leak) that need a human.

Targeted Solutions by Industry

Home Appliances (FMCD)

Resolve blocked filters and door latch issues instantly. Reduce physical visits by 40%.

EV & Auto Diagnostics

Calm anxiety over BMS errors and charging faults with immediate dashboard explanations.

Power & Solar Inverters

Remote diagnosis for hard-to-access equipment. Save technician travel time to distant sites.

Built for Scale, Secured for Enterprise

We layer intelligent automation on top of what you already use.

Seamless Integration Ecosystem

You don't need to rebuild your stack. Xallio connects via API.

🔗 CRM Sync

Native integrations with Salesforce, Zendesk, Zoho, and Freshdesk. If the bot solves it, the ticket is auto-closed.

🔐 Enterprise Security

End-to-End Encryption (WhatsApp Native), PII Redaction, and GDPR compliance with regional hosting (EU, US, India).

🚀 Deployment Timeline

From Data Ingestion to Live Launch in just 4 weeks.